1. Can I use UCloud without applying for a grant?

Yes. You have access to a personal “My Workspace” for testing and experimentation.

This workspace includes:

• 2,000 CPU hours
• 50 GB of storage

2. Who is eligible to apply for UCloud resource grants?

If you are employed, you must clearly state your institutional affiliation.

If you are applying for a Bachelor’s (BA) or Master’s (MA) thesis project, your supervisor must apply for the application.

3. What is the maximum allocation period?

You can receive an allocation for a maximum period of six (6) months according to HPC Forum policy.

If you require a longer period, you must submit an extension request.

4. What is the maximum storage allocation per project?

You can receive a maximum storage allocation of 150 GB per project.

Requests above this limit cannot be approved unless your project is funded by CHC.

5. What if I need more than 150 GB of storage?

If you require more than 150 GB, you must either:

• Apply to the HPC Forum (deicfrontoffice@au.dk), or
• Request storage through the cost-based model via a ticket at https://chc.au.dk

Under the cost-based model:

• 600 DKK per TB per year
• Minimum allocation: 1 TB for half a year
• Storage is allocated in TB units

6. Are there limits to how many compute resources I can request?

Yes. You must ensure that the requested amount complies with your project’s scope and reflects its computational needs.

7. Can I request resources from both SDU and AAU in the same application?

No. You must choose only one provider per application:

• SDU/K8s
  or
• AAU/K8s

Requests involving multiple providers in the same application are not permitted.

8. Is data stored on a Virtual Machine persistent?

No. If you use a Virtual Machine (especially AAU/VM providers), it includes temporary local storage only.

Data stored on a VM will be lost when the VM stops unless it is saved in a persistent storage location. You must not use VM storage for persistent data.

9. How do I request persistent cloud storage?

If you are working with sensitive or GDPR-related data, you must use SDU/K8s.
If your data is non-sensitive, you may use AAU resources.

10. How do I add an external collaborator to my project?

You can add collaborators without AU affiliation through the Collaboration section in the application form.

Since they cannot log in via WAYF, you must:

1. Create a ticket at https://chc.au.dk including:
   • Name
   • Official institutional affiliation
   • Institutional email
   • Project name
   • Project PI
2. CHC will request an external user account from SDU.
3. The collaborator’s identity will be validated (e.g., passport verification).

11. Is there a license server available at AU?

No. There is currently no license server available at AU.

If you require a license, you must arrange it with Faculty IT or AU IT.